Exway
Exway Flex ER Electric Skateboard
Exway Flex ER Electric Skateboard
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Free & Fast Shipping
Free & Fast Shipping
Shipping is FREE on all our products.
As soon as we receive your order, we’ll start processing it immediately.
We aim to fulfil all orders within 1 business day, but sometimes it can take 1-3 business days.
Shipping usually takes between 3-7 business days depending on the carrier and your location.
As soon as your order is shipped, we'll send you an email containing your tracking number.
We ship within the US and use various shipping providers (UPS, FedEx, DHL, USPS, etc) to make sure your package arrives ASAP.
Easy Returns
Easy Returns
Returns are subject to suppliers' return policy.
The exact return policy for Exway products can be found in the "Returns" section below.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If eligible for return, we’ll send you a prepaid return label and arrange a pickup.
More information about our Returns can be found here
Price Match Guarantee
Price Match Guarantee
At American eBoards we work very hard to ensure that we offer the absolute best prices online.
If you find another online store that offers a lower price than us within 14 days of your purchase date please let us know and we will refund your original payment method for the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering.
Financing
Financing
We've partnered with Klarna to offer you a simple, risk-free way to finance your e-board purchase!
Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
They offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
Exway Flex ER Electric Longboard
Thanks to its Extended Range battery pack, the Flex ER can travel further on a single charge, but won’t ever compromise on quality or performance.
Just like the original Flex, the Flex ER comes with a swappable and turbo-powered electric battery, but thanks to its extended range, it can travel for up to 28 miles at 25mph rather than 20.
Nevertheless, the eboard is still very lightweight and boasts impressive hill-climbing capacity as well as IP55 water resistance and a wireless multi-speed remote controller with preset modes and a turbo function.
It also an an exceptionally well-designed and flexible deck made from UV fiberglass and bamboo for outstanding flex and resistance, even under the impact, as well as shock-absorbing grip tape and softer 76A wheels.
Like the original Flex, this longboard also boasts a dual compatible, swappable drive train which allows riders to switch between hub and belt drivetrains to suit their preferences.
The belt-driven version offers more torque for speedier powering over short bursts while the hub version enables a stealthier, quieter ride.
That makes this board ideal for new riders as well as those with more experience who want to push themselves to the limit.
Specifications:
Max incline: 30%
Max speed: 28 mph
Max range: 28 miles
Battery capacity: 4000 mAh
Charging time: 4-5 hours
Weight: 18.1 lbs / 18.3 lbs (Hub/ Riot)
Wheel size: 85mm
Energy recuperation when braking
Exway Warranty:
(1) The warranty starts on the date that the board is received and is valid for 6 months for:
- X1 Pro Hub/Riot,
- Wave Hub/Riot,
- X1 Max Riot/Hub,
- Atlas-2WD/4WD.
Warranty is valid for 12 months for:
- Flex Riot/Hub.
To qualify for the warranty, the customer must provide valid proof of purchase. After the expiration of the warranty period, spare parts will be offered for sale.
(2) Batteries, controllers and remote controls are covered by a 6-month warranty (if the customer purchases the parts separately) from the date the package is delivered to the customer.
(3) There is no warranty for other product accessories.
Warranty Coverage:
The parts listed below are covered by the warranty period, other accessories are not covered by the warranty.
|
Part |
Warranty Period |
|
Deck |
6 Months |
|
Charger |
6 Months |
|
Truck |
6 Months |
|
Remote |
6 Months |
|
Battery |
6 Months |
|
ESC |
6 Months |
|
Motors |
6 Months |
Damage caused by improper use, improper maintenance or improper storage is NOT covered by the warranty.
The water resistance of the skateboard is IP55, which is splash and dust resistant under normal conditions. However, if you ride in a puddle or high water level, or even submerge your skateboard in water, the water may enter and damage the electrical parts.
Please do not ride in the rain or on wet ground with water, this will lead to a high risk of water damage and may cause the motor bearings to rust and make noise.
Warranty Service Will Be Provided For Parts Such As:
Deck / Trucks / Motors / ESC/ Remote / Charger/ Battery
Warranty Service Will NOT Be Provided For Parts Such As:
(1) Wheels, Bearings, Bushings, Belts, Grip Tape are considered wearable and tear items and will not be covered.
(2) Damage caused by improper use, improper maintenance, or improper storage.
(3) Any damage outside of normal wear and tear.
(4) Damage caused by unauthorized repairs of the product.
Exway Shipping:
We offer FREE SHIPPING on all products in the contiguous United States. We ship daily via DHL, FedEx, UPS, First Class Priority Mail and other local logistics companies.
Estimated delivery time for Exway eboards to the United States is 3-7 days.
Exway Returns:
You Can Request Our Return & Refund Service If:
(1) The product has not been opened within seven calendar days of receipt of the product and is brand new and unused.
(2) If the product is found to have manufacturing defects within 15 calendar days of receipt of the product, you can apply for a return and refund service; it does not fall within the scope of the return and refund service due to use on the ground or other circumstances that affect secondary sales.
(3) If the reason for the return is the customer's change of mind (e.g there are no problems with the board, but the customer still wants to return it), Exway will charge a 5% handling fee and deduct the shipping cost for the original order.
Return & Refund Service is NOT Provided When:
(1) A return is requested after 15 calendar days from receipt of the product.
(2) A product sent to Exway for Return & Refund Service does not contain all of the original accessories, attachments, packaging, or any item that is not in new or like-new condition, i.e., has cracks, dents, or scratches.
(3) A legitimate proof of purchase, receipt or invoice is not presented or there is reasonable suspicion that it has been falsified or tampered with.
(4) Any defect or damage to the product is due to unauthorized use or modification, including exposure to moisture, ingress of foreign matter (water, oil, sand, etc.), or improper installation or operation.
(5) Product labels, serial numbers, waterproof markings, etc. show signs of tampering or alteration.
(6) The product is damaged by uncontrollable external factors such as fire, floods, high winds or lightning strikes.
(7) A product is not delivered to Exway within 15 calendar days after Return & Refund Service confirmation is sent from Exway.
(8) Other circumstances that are specified in this policy.
Return & Refund Instructions:
If you wish to request a return and refund, don't hesitate to contact us within seven calendar days of receiving your product(s).
Contact support@americaneboards.com to request a return and refund.
1) Order Number:
2) Return Product Name and Quantity:
3) Reason for return:
4) Images or videos of products and intact packaging:
We will process your return and refund request within two to five business days after receiving your email and we will let you know how to proceed with the return.
Refund Time
Refunds will be processed through the same method used to make the payment. Depending on the bank or credit card issuer, the bank or credit card issuer will complete the refund process in approximately 7-14 business days.
Return Shipping
Customer must pay the cost of return shipping to the designated service center (including the cost of cross-border and international shipping, if applicable), unless the refund is due to performance deficiencies.
Replacement Instructions
If you would like to replace or change the product, don't hesitate to contact our customer support by emailing us at: support@americaneboards.com.
Replacement Fee
Exway will cover the cost of round-trip transportation of products returned for replacement due to performance deficiencies.
The customer will be responsible the cost of round-trip transportation of products sent for replacement after the expiration of the warranty period.
Estimated delivery for Exway eboards: 3-7 days
Still not sure?
If you need help choosing the right electric skateboard or have any other questions, please check out our FAQ section below or contact us by email info@americaneboards.com or call us at: (310) 707 1741
FAQs:
How fast do you ship the orders?
Usually within 1-2 business days unless the item is on pre-order or out of stock in which case you'll receive an email within 1 business day to notify you about your options.
When will I receive the tracking number for my order?
As soon as your package ships out.
You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it.
You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.
How long will it take for my order to arrive?
Usually between 3-10 business days, depending on your location.
More accurate delivery time estimates for Exway products can be found in the "Shipping Info" section above.
If your item is a special order or on backorder, it may take longer - in this case you'll receive an email within 1 business day to notify you about your options.
Which courier will deliver my package?
We ship via UPS, FedEx, USPS, and select LTL freight companies.
It usually depends on the size of your package and the destination.
If I'm looking for something that you don't carry on your website, can I special order it?
Yes! Please contact us by phone, chat or email to inquire about the price and to place your order.
Can I place my order over the phone?
Yes!
We are available at (310) 707 1741 on weekdays from 8am to 5pm EST
Alternatively, you can use the chat or email us at info@americaneboards.com
How you will fulfill my order?
As soon as you've placed your order, you'll receive an order confirmation by e-mail. This means that we've received your order in our system and have pre-authorized your credit card for the purchase.
Once we receive your order, we'll automatically contact our suppliers to confirm that the item is in stock and available for you.
If your item is out of stock, we'll cancel the pre-authorization and contact you by email.
If your item(s) are available for immediate shipment (within 5 business days), we'll process the charges and release the order for shipment.
What is your cancellation policy?
All orders canceled within 48 hours are subject to a full refund, provided it complies with the refund policy of the product and brand you purchased.
If your board is shipped within the 48 hour period and the brand doesn't accept refunds once it's shipped, we won't be able to process a refund and we must abide by their return policy.
All orders canceled after 48 hours will be subject to a 10% cancelation fee, regardless of whether or not your order has already shipped.
If your order has already shipped, you (the buyer) will also be responsible for return shipping and restocking fees.
Refunds will only be issued to the original credit card you used to place your order.
What is your return policy?
The exact return policy for Exway products can be found in the "Returns" section above.
Our return policy varies depending on the product you wish to purchase - we strictly follow the policies and rules of our suppliers. (For example, if you bought Exway eboard, we will follow their return policy before applying our own).
If you have any questions, please use the live chat, call us, email us, or visit our Return Policy page for more information.
What is your warranty policy?
American eBoards has a manufacturer's warranty on all of our products, but each manufacturer has a different policy.
The exact warranty policy for Exway products can be found in the "Warranty" section above.
Where are you located?
We operate from our office in Wyoming but we use warehouses in multiple locations around the US.
Do you ship internationally?
At this moment, we only ship within the US.